Maintenance

For maintenance requests related to Bicycle Sharing, call 1-877-551-6423.


Maintenance of bikeways is handled by four agencies. The lists below are a guide which will assist you in reporting a maintenance concern. If you see a problem, please call one of the phone numbers below. Government agencies rely on the public to flag bicycle-related maintenance problems.

Within reason, you are encouraged to report any maintenance task that affects your safety or convenience. This may include items such as pothole repair, debris pick-up, overgrown brush, problems with sewer grates, snow and ice removal, etc.

City of Minneapolis

Call 311 or 612-673-3000*

  • Hiawatha Light Rail Trail
  • Midtown Greenway - Pavement Surfaces, Lighting, Emergency Phones, Fencing, Signs (See exceptions under Hennepin County)
  • On-Street Bike Lanes (see exceptions under Hennepin County and University of Minnesota)
  • Pedestrian Bridges over Freeways
  • Van White Memorial Boulevard Trail

*Some City of Minneapolis maintenance issues can be reported online. Go to www.ci.minneapolis.mn.us, and click on the “Report Issues & Complaints” drop-down menu. Issues pertaining to graffiti, potholes, signs, street lights, and traffic signals are available on this menu.

Hennepin County

Call 612-596-0299

  • Midtown Greenway (Call 612-348-9265 for Landscaping, Bridge Graffiti, Water Fountains)
  • Minnehaha Avenue Bike Lane*
  • Park Avenue Bike Lane*
  • Portland Avenue Bike Lane (between Washington Avenue and 45th Street)*
  • University Avenue SE Bike Lane (between I-35W South Ramp and Oak Street)*
  • Washington Avenue N Bike Lane (between Soo Avenue and 2nd Street N)*

*Hennepin County maintains striping and potholes only. The City of Minneapolis maintains signs and debris pick-up along county routes.

Minneapolis Park & Recreation Board

Call 612-230-6400

  • Bridge 9 (between 10th and Washington Avenue bridges)
  • Cedar Lake Trail
  • Creek & River Paths
  • Diagonal Trail
  • Humboldt Greenway (along 49th Avenue N)
  • Kenilworth Trail
  • Lake Paths
  • Loring Bikeway (I-94 to Loring Park)
  • Parkway Paths
  • Stone Arch Bridge

University of Minnesota

Call 612-625-1333

  • Harvard Street Bike Lane
  • Pillsbury Drive Bike Lane
  • Union Street Bike Lane
  • U of M Transitway Trail*
  • Washington Avenue Bridge

* The U of M Transitway Trail is not plowed in winter.