Snow Shoveling Flyer (PDF)

Report Snow and Ice on a Sidewalk

This complaint form is for reporting unshoveled or icy public sidewalks in the City of Minneapolis.

Report Sidewalk Snow and Ice


  • Wait 24 hours after snowfall completed or 4 daytime hours for apartment/commercial buildings before reporting.
  • See snow shoveling rules.
  • Questions with an asterisk (*) are required.
  • You must provide an email address.
  • When you submit the form, you will receive an email confirming your request.
  • The email will have the case number and an expected completion date for your request.
  • Service Level Goal: This issue may take 21 days to resolve.
  • Resolution: When the snow and/or ice has been removed to city specification, and the billing process is completed if necessary, then the service request is closed.