Garbage Service
How to Prepare Your Garbage
Collection TimeYour Garbage pickup could be any time from 6:00 AM until 6:00 PM on your collection day. You many notice that your garbage is picked about the same time every week. Please understand that changes in weather conditions, crew assignment, and equipment problems can create your pickup to be earlier or later in the day. Please, make sure it's always out by 6:00 AM on your collection day. Missed GarbageSorry, but we will not come back if you did not get your cart out on time. The Crew does report that your cart was not out for pickup. Holiday ScheduleWhen your collection day falls on or after a holiday, garbage collection will be one day later than normal. See the Holiday Schedule for more information. How do I start my garbage service?When you sign up for Water service with the Minneapolis Utility Billing office, you automatically become a Solid Waste & Recycling customer if you are an owner of any property that is four (4) units or less in the City of Minneapolis. You are charged a base fee for each dwelling unit, as registered with the Department of Inspections. The number of carts and recycling bins at your service address are what the previous owner needed for their weekly services. You will continue to have these for your weekly garbage and recycling use, but if you wish to increase or decrease the number of garbage carts or recycling bins you have, please contact our office at (612) 673-2917. Don't be confused if you see garbage truck that is not City of Minneapolis, another company collects parts of the City. This contractor provides only garbage and recycling collection services. All questions, problems or concerns should be directed to our office at (612) 673-2917. I want to hire my own garbage hauler!Sorry. City of Minneapolis Ordinance 225.600 requires City collection, removal and disposal of contained solid waste from all residential buildings containing not more than four (4) dwelling units and from all townhouses as defined in this chapter. Report Illegal Dumping or Garbage Abuses - Dial 311Garbage collection is a special service to our paying customers only. Taking or using another resident's collection point is illegal. City Ordinance 225.10 states in part: "No person shall leave, throw, or deposit, or use or permit any other person to leave, place, throw, or deposit, any substances or materials of any kind at a city solid waste collection point…for city disposal when the substances or materials were generated at a location other than the residence." If you see illegal dumping anywhere in the City of Minneapolis, please report it. Write down the license number, vehicle description, person involved in the dumping, and the item that was dumped, and report it by dialing 311. If you wish, your call will remain anonymous. What happens to my garbage?None of your garbage goes into a landfill. City of Minneapolis garbage goes to the Hennepin Energy Resource Co. (HERC). Located in downtown Minneapolis, the HERC facility uses mass burn technology to convert 365,000 tons of garbage a year into electricity that is sold to Xcel Energy, Inc. To find out more, go to: HERC Did you know?
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